ITS NEWSLETTER VOL 9, ISSUE 1 In This Issue AP Wireless Transfers AP Wireless Transfers ITS is in the midst of a project to add addiƟonal fiber opƟc cables to the network. Fiber opƟc cables are commonly used for 1 Gigabit connecƟons throughout networks today, but ITS is working on plans to increase this to 10, 40, or even 100 Gigabit connecƟons. This will increase bandwidth to improve the connecƟon speed on our network, as well as, the speed of the Internet. UnƟl recently, the majority of St Thomas and St Croix Internet traffic travelled a single 90 Megabit connecƟon to the Internet. The excepƟon to this was Internet traffic for the dorms, which had their own 45 Megabit connecƟon. For a total of 135 Megabits available. ITS has re‐engineered the network to give each island their own bandwidth (no longer separated by user groups). ITS has a 90 Megabit circuit dedicated to St Croix and a 300 Megabit circuit for St Thomas. Fall 2013, ten students aƩended classes at the Academic Center, including one from this summer, two senior ciƟzens, two new students, one student that lives on St. Thomas and works on St. John, one graduate student, and three students that started their higher educaƟon experience at UVI as freshmen and are now sophomores. Courses include Marine Biology, Computer Science, Chemistry, Spanish, Business, CommunicaƟon, and EducaƟon. Three students aƩended summer classes at the St. John Academic Center in 2013. One student, a non‐degree seeking, transfer student, took Biology 142. The other two students both started as freshmen at UVI, one is now a sophomore and Business Management major, who took Economics 222 and the other student, now a junior and Business AdministraƟon major, successfully completed AccounƟng 201 this summer on St. John. Upgrade of Bandwidth As of September 1, 2013, through a partnership between AccounƟng and ITS, vendors, employees and students now have the opƟon of having payment(s) deposited directly to a bank account of their choice. Direct deposit is possible for ALL payments through the ACH/Electronic payment process. Each Ɵme a payment is processed, the payee receives email noƟficaƟon detailing the invoice numbers, dates and amount of payments applied to their account. Everyone is encouraged to complete and submit the Vendor Payment AuthorizaƟon Form to the AccounƟng office. InformaƟon collected on this form will be used by the University to transmit payments for ALL reimburse‐ ments, advances, sƟpends, service invoices, purchase orders, etc., by electronic means to financial insƟtuƟons. Incorrect or incomplete informaƟon may delay or prevent the receipt of payment so folks are encouraged to complete the form in its enƟrety. For persons within the University, informaƟon on accounts to be used for this process can be submiƩed via a form on the myCampus portal. Individuals must noƟfy UVI immediately regarding any changes occurring at their financial insƟtuƟon that may delay or prevent the receipt of payments. ACH payments are processed according to AccounƟng’s current disburse‐ ment schedule. Persons wishing to cancel ACH payments must submit a request for same in wriƟng. All correspond‐ ences related to this project should be sent to ap@uvi.edu. St. John Academic Center News AP Wireless Transfers………………...1 STJAC News………………………….1 UVI New Website…………………….3 Libraries Liaison………………...……4 CETL News…………………………..6 Think Before You Print Campaign…...7 Student Tech Fee Committee Update...7 Employee Recognition……...………...8 Upgrade of Bandwidth………………..1 Advancing Learning Spaces…………..2 Surface Tablets for Checkout…………4 Banned Books Contest………………..5 Portal Corner………………………….6 Web Time Entry-No Paper……………7 Employee News……..……………......8 WOW Campaign Winners……………9 NEWS: DÊóĽʃ— UVI’ݠěó ƒÖÖ, ÃùUVI, ¥ÙÊà㫛 GÊʦ½› P½ƒù ƒÄ— AÖÖ½› SãÊٛݠNÊó!  2 With funding from a Title III SAFRA grant and supplemental plant and technology funds, several classrooms across the St. Thomas and St. Croix campuses were renovated. In the Teacher EducaƟon Building, rooms T103, 102, 116, 216, 212 and 213 as well as B206 in the Business building on the St. Thomas campus were renovated. On St. Croix, EVC 308 and 302 in the Evans Center on the St. Croix campus were renovated. T115 which was previously a small videoconference (VC) room was made into a smart classroom with regular task chairs. The VC equipment from that room was moved to the larger T103, which now holds 30 persons with furniture easily moved into different configuraƟons, based on in‐class acƟvity, and hi‐definiƟon videoconference equipment. In addiƟon, T213 which was a VC room with a conference table now has 25 seats and updated equipment. The smart classrooms T116, 216, 212 and B206 received updated furniture and technology. HumaniƟes 104 will also be upgraded when the semester provides a Ɵme for the installaƟon of equipment. In addiƟon, the equipment and furniture in New House was relocated to T102. This puts the St. John pair room in easy support and reach of ITS technicians while placing it in the middle of other academic classrooms, therefore making it more accessible to students and faculty. Furniture was ordered and installed in H104, T216, 213, 212, 103 and 116; Business 206 and on St. Croix EVC 302 an 308. Rooms were furnished with node chairs on wheels which can be easily moved for different uses or table/chair combinaƟons also easily reconfigured for group work. FaciliƟes staff worked diligently to provide an aestheƟcally pleasant environment in the renovated rooms. Blinds were installed in EVC 302, 308, B206, T216, T213, and T212. Each room was painted with colors matching the furniture, with some rooms also now having mahogany chair rails and new ceiling Ɵles. Advancing Learning Spaces Project Update Advancing Learning Spaces Project Update 3 The University of the Virgin Islands began Fall 2013 with the launch of the next generaƟon of its website – www.uvi.edu. The new website is responsive, user friendly and designed to meet the needs of all UVI’s stakeholders. “The newly designed website opens a brilliant window into UVI so that the world will beƩer understand our uniqueness and value,” said UVI President Dr. David Hall. “This new design will make it easier for our students, faculty and staff to quickly secure the informaƟon they need to achieve their goals." In 2012, Dr. Hall made the website redesign one of his presidenƟal goals. The new website went live on Aug. 17. UVI Webmaster Moneca PinkeƩ led the commiƩee that began working on the new site last fall. “The new website takes UVI to the next level,” said PinkeƩ. “The next generaƟon of the UVI Website allows us to tell our story through social media, YouTube, iPhones, iPads, Androids phones and through the website itself.” UVI’s new homepage showcases the University’s success stories with a wide full‐color slideshow that conƟnuously updates. The website uses responsive design to resize itself to fit large or small devices from cell phones to large screen televisions. The site is Americans with DisabiliƟes Act (ADA) compliant for assisƟve devices. It has social media integraƟon that allows students to post UVI informaƟon on their Facebook, TwiƩer and LinkedIn accounts. All of the navigaƟon menus were com‐ pletely revamped for user friendly audience and task based navigaƟon. This allows current students, faculty, staff, the community to have all the informaƟon perƟnent to them in one place. “It is my hope that the new website will serve users from all walks of life,” PinkeƩ said. “As our primary internaƟonal markeƟng tool, we hope to present exciƟng, relevant, accurate and Ɵmely informaƟon on the new website. UVI has a lot of hidden treasures and suc‐ cesses that we can now highlight in a more aƩracƟve, engaging plaƞorm.” The new website has a wealth of informaƟon on UVI’s 43 academic programs, including nine associates, 27 bachelors and seven graduate degrees. The new life‐long learners gateway has infor‐ maƟon about all conƟnuing educaƟon programs. The next generaƟon of www.uvi.edu was created in nine months. The website commiƩee modelled the site aŌer reviewing the last two years of the best pracƟces of award winning university websites. Three firms collaborated to redesign UVI’s website. Beacon Technolo‐ gies was selected for the redesign. The content management system was developed and is managed by Hannon Hill and TW Telecom is the service provider for the server. "The website redesign process is a compelling reminder of what a group of creaƟve and dedicated individuals, with the assistance of experts in the field, can achieve within a few months,” said Dr. Hall. “I am very proud of the 'new face' of UVI." This is UVI’s first site‐wide redesign since 2008. Source: hƩp://www.uvi.edu/news/arƟcles/current/11_346.aspx On October 4, 2013, ITS sent an email to the student body inquiring about changing their email addresses from Gmail using their 9xxx number to Office365 using their first.last@students.uvi.edu. The poll was phrased as followed: The email change will change students’ emails to first.last@students.uvi.edu, which include moving students accounts to Office 365. Students will also have access to Office web apps. This means that UVI will no longer create Gmail accounts for students, 9xxxnumber@myuvi.net and will move away from Google Apps. We need your feedback. I support my student email being moved to Office 365, in which my email will be changed to first.last@students.uvi.edu. Students were to respond by October 20, 2013 to accept or deny the proposed. There were 268 respondents, with 171 (64%) voƟng in favor of the change, while 97 (36%) opposed. Hence, student email accounts will be transferred to Office 365 for the Spring 2014 semester. ITS thanks all students that parƟcipated in the poll. UVI Gets New Look & Feel with New Website UVI Gets New Look & Feel with New Website Student Email Change - Gmail to Office 365 4 What is a Surface RT? Surface RT is a tablet computer that runs a special mobile version of Windows 8. Surface RT includes MicrosoŌ Office Home and Student 2013. The suite provides funcƟonality for Word, PowerPoint, Excel, and OneNote applicaƟons in a touchscreen environment. Students may use Surface RT tablets as a quick way to complete class assignments using Office applicaƟons used for such projects. Saving your work to a USB drive ensures that it can be transported to other compaƟble compuƟng workstaƟons with ease for prinƟng or other end‐processing acƟviƟes. How may I use a Surfact RT tablet, if I do not own one?  Surface RT Tablets are now available for student checkout from the Libraries. They will supplement laptops for student compuƟng and will be governed by the same circulaƟon rules (valid student ID, 4‐hour loan period), as the laptops. In 2011, Librarians began a new outreach strategy, seeking more effecƟve opƟons for supporƟng library services. At the Ɵme of that announcement, we emphasized collecƟon development and informaƟon‐sharing for library programs and services as the focus of outreach to faculty. Training is the other side of collecƟon development ‐ one cannot take place effecƟvely without the other. Understanding what library resources exist and learning how to use the resources aid fac‐ ulty in idenƟfying gaps in the collecƟons, and in idenƟfying which resources should be removed and replaced. The faculty/librarian collaboraƟon can be strengthened through relaƟonships built with your librarian liaison over Ɵme. Contact informaƟon for each librarian is shown below. To share our human resources across the insƟtuƟon, some librarians have liaison responsibiliƟes on the opposite campus ‐ as so many of us do. Each librarian is only a phone call or email message away. Please contact your librarian liaison for informaƟon and assistance: 1. CLASS – Liberal Arts Ashley Till ‐ x1585/x1369 (ashley.Ɵll@uvi.edu) Elroy Richard ‐ x4056 (erichar@uvi.edu) 2. CLASS – Social Sciences Sherna Gumbs ‐ x1363 (sgumbs@uvi.edu) Elroy Richard ‐x4056 (erichar@uvi.edu) 3. School of Business Celia Prince‐Richard ‐ x4143 (cprince@uvi.edu) 4. School of EducaƟon Wenda Stephenson ‐ x4136 (wstephe@uvi.edu) 5. School of Nursing Tanisha Mills ‐ x1373 (tmills2@uvi.edu) 6. College of Science and Math Tanisha Mills ‐ x1373 (tmills2@uvi.edu Surface RT Tablets Available to Checkout by Students Librarian Liaison Outreach to Schools and Colleges 5 Banned Books Week (BBW), held September 22‐28, 2013, is an annual event celebraƟng the freedom to read and the importance of the First Amendment. BBW stresses the importance of ensuring the availability of unorthodox or unpop‐ ular viewpoints for all who wish to read and access them. In celebraƟon of BBW, ITS sponsored a Banned Books photo contest. Students were to “GET CAUGHT READING A BANNED BOOK” to win an 8GB iPod Touch or 16MP digital camera. Students were welcomed to visit their respecƟve library on either campus to checkout a Banned book, or choose any of the books from the list of banned/challenged books provided by the ALA at hƩp://www.ala.org/bbooks/frequentlychallengedbooks. Students submiƩed photos reading Banned Books in a creaƟve locaƟon and/or pose. The photos were posted to the UVI ‐ITS Facebook page. The photos with the most “likes” received prizes! Contest Rules were:  Entrants were to “Like” the UVI‐InformaƟon and Technology Services page on Facebook  Students had to be enrolled in the current semester at UVI on either campus, St. Thomas or St. Croix  The book had to be visible in the photo and students had to appear to be “reading”  Photos were not to contain nudity, profanity or any sexually explicit poses  Likes on the original photo posted to the UVI‐ITS page counted; likes on shared photos were not counted as votes. The winners, shown below, were announced on Friday, September 27th. Banned Books Contest 6 The Center for Excellence in Teaching and Learning (CETL) conƟnues to make strides in offering relevant training to promote effecƟve use of UVI technologies. Partnerships enhanced these offering with Public RelaƟons and the School of Business Professor, Dr. Lonnie Hudspeth. Public RelaƟons provide sessions on Website Publishing, UVI Microsites and myUVI.net, while Dr. Hudspeth provide sessions on WriƟng Learning ObjecƟves for faculty. Through an ongoing partnership with the Center for Student Success, the CETL also provides AdvisorTrac/TutorTrac training sessions and support. In addiƟon, the CETL has memberships with the TLT Group and Sloan ConsorƟum, through which faculty, staff and students may aƩend online training sessions with no addiƟonal cost. To view and/or register for upcoming CETL, Sloan ConsorƟum and the TLT Group’s training sessions, please click on the CETL image at the top of the page. Most sessions can be aƩended online via Adobe Connect. To date, the CETL offered training on Blackboard, myCampus, MicrosoŌ Outlook, Publisher, PowerPoint, Office365, EMS, Banweb, myUVI.net, Microsites and Website Publishing with Public RelaƟons, Web Time Entry with Human Resources, Adobe Connect and Professional, AdvisorTrac/TutorTrac with the Center for Student Success, videoconference, email eƟqueƩe, WriƟng Learning ObjecƟves with Dr. Lonnie Hudspeth. AƩendance in training has been 16 aƩendees for the month of June, 11 for July, 56 for August and 80 for September, totaling 163 aƩendees. The numbers do not include the Sloan ConsorƟum and the TLT Group events. Training sessions on DocuSign and SPOL will be forthcoming in Spring 2014. DocuSign is soŌware that allows users to easily and quickly sign documents in a secure environment. It also allow users to create reusable templates and track documents. Strategic Planning Online (SPOL) is a cloud based strategic planning soŌware soluƟon that helps organizaƟons to align team members with the strategic planning effort. SPOL will allow everyone in the insƟtuƟon to parƟcipate in the planning, budgeƟng, assessment and accreditaƟon of the strategic planning effort. The implementaƟon of a tool for tracking these processes is a PresidenƟal iniƟaƟve. For more informaƟon, please email cetl@uvi.edu or call 340‐693‐1609/340‐693‐1214.  CETL News CETL News Click on hƩps:// mycampus.uvi.edu/ group/cetl/cetl‐home   to view and/or  register for training!  The myCampus portal is more than just a single‐sign‐on tool for checking and sending messages. It is also a place to share and upload informaƟon in a secure environment. The myCampus portal has a great feature called “Community”. CreaƟng a community will allow users to store and access informaƟon in one locaƟon. CommuniƟes may be open to all, private or restricted. Open to all means that all users will have access to the respecƟve community. Private means that the administrator(s) will enroll users accordingly into the community, and those that are not enrolled will not be able to access or request to join the respecƟve commu‐ nity. Restricted means that administrator(s) may enroll users; however, users may request to join the respecƟve community. Users may create and post polls, forms and other applicaƟons in myCampus for quick access and/or feedback. This will eliminate the need to sort through emails for informaƟon and posƟng informaƟon in mulƟple locaƟons. Are you a community administrator who  wants to share your community or informaƟon within your community with the University community or a specific body?  Please  send an email to Ms. Dannica Thomas at dthomas@uvi.edu to share your informaƟon and/or news to include in upcoming ITS  newsleƩers in “The Portal Corner”.  Faculty should be made aware that there is now a Faculty support page in the CETL community. The support page will provide the Faculty with quick soluƟons for Blackboard, myCampus, Adobe Connect, Internet, email, and many more. If a faculty member does not see a soluƟon for their issue(s), he/she may opt to click on the appropriate secƟon in the Frequently Asked QuesƟons secƟon, i.e. Blackboard, select post new thread and enter his/her quesƟon(s). Faculty may also complete and submit a Faculty Support form on the Faculty Support page. Faculty will receive feedback in a Ɵmely manner. Staff, faculty and students are urged to take advantage of the myCampus portal and other training sessions. myCampus portal training sessions include Messages (mass email funcƟonality), CreaƟon of applicaƟons (forms, polls, message boards, blogs and so much more), Community Development and Management. 7 “Think Before You Print” has taken the university by storm. Most departments have implemented the new prinƟng standards endorsed by “Think Before you Print” to capture savings in their departments.  Duplex prinƟng will be the default print mode for all printers and print devices on the UVI network;  Faculty should accept duplex prinƟng as a standard.  Where color is an opƟon, the printers will be set to print black and white.  Cover pages feature will be turned off.  All printed distribuƟon of documents, paper correspondence, and presentaƟons should be transiƟoned to an electronic format for group disseminaƟon. Whenever possible the portal should be uƟlized for document sharing.  Personal printers, scanners and fax machines will be phased‐out, except in specific situaƟons.  Phase out the Use of Dedicated Fax Machines: The purchase of physical fax machines and associated analogy phone lines will be phased out. ITS will implement faxing over the data network to and from a computer. ITS can connect most printers and workstaƟons on the UVI network to PCounter. PCounter is a soŌware program used to manage photocopying and prinƟng on printers and work staƟons, which also will capture the number of pages printed from each work staƟon on the network. Think Before You Print aims to establish guidelines for prinƟng while ensuring convenience for users, reducƟon of print costs, maintaining network security and contribuƟng to the sustainability goals. Through the policy, UVI seeks to improve the procurement and management of printers and print devices uƟlized by the campus community. The Web Time Entry process is going truly paperless. Piloted with ITS, HR and AccounƟng, removing the return of paper OTS’ to the Payroll office will further improve processing Ɵme and reduce the use of paper. This change will be rolled out to the rest of the University throughout FY2014. This change means departments will no longer have to enter Ɵme informaƟon online in Banner as well as submit paper to the Payroll office. Departments are ulƟmately responsible for employee Ɵme and should keep copies of Ɵme sheets and Ɵme reported but no longer have to submit this to Payroll in a duplicaƟve fashion aŌer already having done so via WTE online. ITS conƟnues to improve the student learning environments in conjuncƟon with students to meet their technology needs. Funds from the Technology Fee enabled InformaƟon and Technology Services to purchase replacement computers for computer labs on St. Thomas and St. Croix, add an addiƟonal Video Conference room on the St. Croix Campus, as well as the placement of addiƟonal wireless access points on both campuses, as shown on the right. In addiƟon to the above funded proposals, the Technology Fee was used to fund two (2) IT Tech staff posiƟons on both campuses, and addiƟonal improvements to the University’s learning environments and network. Although the Student Technology Fee CommiƩee met a few Ɵmes last fiscal year there was a lack of parƟcipaƟon from the students that were part of the commiƩee. InformaƟon & Technology Services plans on reconvening the Student Technology Fee CommiƩee during fall semester of fiscal year 2013. Think Before You Print Campaign Web Time Entry - No Paper Description Cost Replacement Comput- ers Computer Labs $61,001.67 MS Surface RT for Student Circulation $3,637.20 VC Equipment Upgrade for VC rooms $49,119.36 Wireless Access Extension $3,985.00 Technology Supplies $1,975.98 Total $119,719.21 Student Tech Fee Committee Update 8 Employee Recognition Employee Recognition ITS would like to congratulate Ms. Tanisha Mills on her acceptance into the HBCU Library Alliance 2013 Staff Exchange program. The goal of the Exchange is to develop skills of emerging leaders and foster greater connecƟons between project partners. Funding is through a grant to the HBCU Library Alliance from the Andrew W. Mellon FoundaƟon. Through this program, Tanisha will travel to Sa‐ vannah State University, Savannah, Georgia, November 3‐6, 2013, to observe and review the development and management of the informaƟon literacy program at that insƟtuƟon. The Dean of the Savannah State University Library will visit the Paiewonsky Library from November 17‐19, as a follow‐up to Tanisha’s visit. Tanisha Mills is a Librarian II for InformaƟon Literacy and CollecƟon Development at the Paiewonsky Library, and librarian liaison to the college of science and math and the school of nursing. She has served as a UVI Librarian for over four years, coordinaƟng faculty re‐ quests for informaƟon literacy training, and planning and delivering instrucƟon to undergraduate and graduate students and faculty. The HBCU Library Alliance has provided amazing professional development opportuniƟes to UVI Librarians since 2005, through Mellon funding. The recent award to administer LibQUAL+ Assessment, three leadership insƟtutes for staff development, and a variety of online workshops are just a few of the benefits derived from our membership in this organizaƟon. Tanisha Mills is a member of the Library faculty and is encouraged and supported in her professional development efforts. Her project fits closely with component plans for improving our informaƟon literacy program. UVI’s graƟtude to the HBCU Library Alliance for this opportunity is immense. Higher EducaƟon Resource Services (HERS) is an educaƟonal non‐profit providing leadership and management development for women in higher educaƟon admin‐ istraƟon. Established in 1972, the organizaƟon provides leadership insƟtutes held in different parts of the US, providing opƟons to meet the needs of those in higher edu‐ caƟon. Sharlene Harris aƩended the HERS Bryn Mawr Summer InsƟtute for Women in Higher EducaƟon AdministraƟon, a residenƟal program with an intensive leader‐ ship and management curriculum of approximately 70 women faculty and adminis‐ trators on the Bryn Mawr College Campus. Held over two weeks, the insƟtute offered aƩendees sessions on topics including budgeƟng, legal issues, fundraising and accreditaƟon. AƩendees were assessed and provided their personality type; the schedule included Ɵme for networking as parƟcipants are encouraged to henceforth rely on the HERS network.     Carey Galdo, is the embodiment of a hard worker and team player. Carey plays an instrumental part in the day to day acƟviƟes at the Ralph M. Paiewonsky Library as well as the St. John Academic Center (STJAC). In addiƟon to her regular duƟes, Carey is always willing to go above and beyond to assist her co‐workers with their projects. Her insight is invaluable; she excels in planning and detailing; and is excellent at decision making, library technology, and organizaƟon ‐ which are exemplified in her innate skills at cataloguing library records, maintaining staƟsƟcs on student usage at the STJAC, and maintaining weekly schedules. When tasked with working from the STJAC, Carey jumped in enthusiasƟcally. She took ownership and responsibility for that facility, ensuring its operaƟons were smooth. She maintained communicaƟons with students, assisted with their registraƟon and other needs, making their parƟcipaƟon in classes from the STJAC successful. This past August, Carey provided criƟcal assistance with the planning and execuƟon of the first ITS Open House/OrientaƟon on St. John. Her dedicaƟon, aƩenƟon to detail, and incredible store of energy were essenƟal in making the event a very successful one. She always offers a unique perspecƟve on situaƟons and has been said to have very good taste in books. We appreciate you Carey!!!  9 The informaƟon below reflects June, July, August.  Recipients who received a SMILEY FACE PIN (or another pin if  they already have a SMILEY PIN) include:  Cherie Wheatley Sherna Gumbs Tanisha Mills Ashley Till Nigel MarƟn Brian Thomas Dannica Thomas Annice Canton Judith Rogers Kelly Harrigan Carey Galdo Jose Garcia Desha Brathwaite Erik Paƫson Derval Prince III Recipients who received a 110% PIN include:  Dannica Thomas Dawn MaƩhew‐Maynard Nigel MarƟn Recipients who received a pin and money include:  Cherie Wheatley received a Make it Happen pin and $100 ChrisƟne Freeland received a Rock Star pin and $50 Shelley Anslyn‐Jones received a Big Deal pin and $50 Recipients who received top prizes include:  Giovanni Garcia received a Water Cooler Pin and $250 Alex Caraballo received a Super Achiever pin and $250 Romeo Richardson received a Exceeds Customer ExpectaƟons pin and $250 WOW Campaign Winners WOW Campaign Winners ITS St. Thomas staff on the left; while the St. Croix staff in the center and on the right. NEWS: DÊóĽʃ— UVI’ݠěó ƒÖÖ, ÃùUVI, ¥ÙÊà㫛 GÊʦ½› P½ƒù ƒÄ— AÖÖ½› SãÊٛݠNÊó!  The informaƟon below reflects March, April, May.  Person  who  received  a  single  or  two  wow  emails  received  a  SMILEY pin.  Recipients include:  Kent Wessinger, Tricia Beard, Ashley Till, Carey Galdo, Giovanni Garcia, Marilyn Henderson, Derval Prince, Kimbalee Dawson, Cherie Wheatley, Judith Rogers, ChrisƟne Freeland Persons who received 3 wows received a WOW! Pin. Recipients  include:  Erik Paƫson and Desha Brathwaite Persons  who  received  4  wows  received  I  RADIATE  PURE   AWESOME and SMILEY pins, $50.  Recipients include:  Shelly Anslyn‐Jones Persons  who  received  5  wows  received  I  RADIATE  PURE   AWESOME and SMILEY pins, $100.  Recipients include:  Jose Negron Persons  who  received  4  wows  received  EXCEED  CUSTOMER   EXPECTATIONS and SMILEY pins, $50.  Recipients include:  Alex Caraballo Persons who received 3 wows received TOGETHER WE CAN and  SMILEY pins, $25.  Recipients include:  Jaleel Gillon and Romeo Richardson Persons who received top prizes  WOW!, SMILEY, I AM A ROCK‐ STAR, $250.  Recipients include:  Nigel MarƟn, Brian Thomas & Dannica Thomas split $250 (will be eligible to win $250 again), Dawn MaƩhew‐Maynard received $300 Each employee received a T‐shirt and a lanyard with a WOW ID Card.