August 22, 2019 
 
 
 
 
 
 
 
 
 
AMENDMENT #2 – RFP-032-T-2019 (P) Government Private Cloud 
Expansion Project  
 
Questions and Answers 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
ALL OTHER TERMS AND CONDITIONS REMAIN UNCHANGED. 
 
 
BIDDERS MUST ACKNOWLEDGE RECEIPT OF THIS AMENDMENT WITH THEIR BID 
PROPOSAL. 
Questions and Answers: 
 
 
1. RFP section-Contents of the Proposal 
• 
Project Reference – Please provide as much of the Required Documents in Contents J as 
possible for the Evaluation Committee to rate.  
 
2. RFP section – Project Objective – Yes, the hardware and software require 4 year of manufacturer 
warranty. 
 
3. RFP section – Goal and Functionality 
• 
Item 1  
• i. and ii: The Disaster Recovery Solution will be utilizing BIT’s existing Azure 
Infrastructure for off-premise backup.  We currently use Azure Site Vault solution 
for replication of servers and file backups.  Additionally, there should be a solution 
for doing local backups as well (offline), in order to protect against cybersecurity 
threats such as Ransomware and other malware.  The production environment is 
based upon the critical servers that we presently have existing on the current 
solutions.  Since we are moving to a proposed solution that number may increase 
or decrease based on any agencies need to move from a cloud solution to on-
premise. 
 
• iii: Server Requirements: Yes, we’re requesting 30% of the production 
environment for the sizing of the DRS farm 
 
• 
Item 2: St. Thomas Server FARM: St. Thomas would be a mirror of St. Croix and BIT 
propose the same percentage for both islands. 
 
4. RFP Section 3.2 Components 2 
• 
Item 8: Active monitoring should involve providing alerts and metrics on CPU, Memory, 
network utilization, disk health and storage capacity on the entire solution.  The individual 
VMs will be managed by BIT and the respective agencies that we are hosting applications 
for. (i.e updates, upgrades and patching of servers will be under our purview.) 
 
• 
Item 9: Fixes and patches are for the actual hardware.