The Virgin Islands Housing Finance Authority is seeking qualified applicants 
for a position on the island of St. Thomas: 
CHIEF HUMAN RESOURCES OFFICER 
 
The Chief Human Resources Officer (CHRO) serves as an organizational development lead and advisor to the 
Executive Director of the Virgin Islands Housing Finance Authority and manages organizational growth and 
facilitates retention, capacity building and initiatives across the organization. This includes but is not limited 
to the implementation and administration of policies, procedures and programs related to all phases of 
Human Resources to include but not limited to compensation, employment/recruitment, benefits, training 
and employee relations, and ensuring the safety of all in the workplace.   This is a Territorial position. 
 
ESSENTIAL FUNCTIONS: 
 
⇨ Provides expertise in strategic planning, capacity building and retention initiatives. 
⇨ Directs the review of the Authority’s organizational strategic plan and collaborates with executive 
leadership to facilitates alignment with current trends. 
⇨ Leads and directs the evaluation of departmental operations and assists the Executive Director to 
create improvement plans to address deficiencies and increase organizational goals. 
⇨ Leads and directs the review of existing and the development of new organizational policies to 
address emergent workplace matters. 
⇨ Provides a broad range of consulting services to all levels of employees regarding policies and 
procedures and employee relations matters. 
⇨ Directs the development, planning and facilitation of employee relations and retention efforts. 
⇨ Conducts needs assessments to determine measures required to enhance employee job performance 
and overall organizational performance and implement measures to address the finding of the needs 
assessment. 
⇨ Directs the development and implementation of training and staff development to enhance the 
effectiveness of employee performance in achieving the goals and objectives of the company. 
⇨ Directs the planning, implementation and ongoing maintenance of employee relations, equal 
employment opportunity, and diversity and compensation programs. 
⇨ Consults with management and employees on equal employment opportunity issues and charges. 
⇨ Consults with management on performance, organizational and leadership matters.  
⇨ Maintains personnel and all related files in accordance with Agency policies. 
⇨ Directs the recruiting and interviewing process and orientation efforts for all new hires and exit 
interviews for separating employees. 
⇨ Directs the reclassification process of the Authority.  
⇨ Oversees the development and revision of the Authority’s 5-year Strategic Plan. 
⇨ Oversees the processing of payroll and maintains compensation records. 
⇨ Develops and oversees the performance appraisal process for employees and takes personnel action 
in accordance with the Personnel Policy. 
⇨ Assists in the resolution of all personnel-related issues and concerns, including employee grievances, 
and personnel action. 
⇨ Maintains familiarity and compliance with all employee-related federal/local laws, rules and 
regulations. 
⇨ Provides Human Resources functions for Virgin Islands Housing Management Inc., and any other 
subsidiaries of VIHFA. 
 
 
QUALIFICATIONS:  
⇨ Education: Masters Degree from an accredited college or university in Human Resources 
Management, 
Management, 
Organizational 
Leadership, 
Public 
Administration, 
Business 
Administration or related field desirable.  Professional in Human Resources Certification preferred. 
⇨ Experience:   
5-10 years of experience working in Human Resource management.  Equivalent combination of 
education and experience may be substituted. 
⇨ Knowledge, Skills and Abilities:  
 
Ability to work with highly sensitive and confidential operations; demonstrated ability to multi-task, 
work collaboratively in a team-oriented environment and problem-solve; computer literate to 
include Microsoft Word, Excel, PowerPoint and Outlook; strong organizational and interpersonal 
skills and analytical abilities; good oral and written communication skills; ability to be flexible and 
work under pressure; ability to work harmoniously with other agencies; excellent phone etiquette 
and customer service skills; ability to take initiative, work independently and utilize creative skills to 
resolve issues; thorough knowledge of principles and practices of personnel management; and 
thorough knowledge of territorial and federal personnel laws, rules and procedures. 
 
SALARY RANGE:  $90,000.00 - $105,000.00 per annum depending upon qualifications and experience. 
 
Deadline for application submittal is Monday, June 5, 2023; however, this position will remain open until filled.  
 
Employment applications can be downloaded from our website at www.vihfa.gov. Interested applicants must submit an 
application, cover letter, and resume/vitae electronically to dclendinen@vihfa.gov and addressed to: 
 
Ms. Dayna Clendinen 
Interim Executive Director 
Virgin Islands Housing Finance Authority 
3202 Demarara Plaza Suite 200, St. Thomas, USVI 00802-6447