GOVERNMENT OF THE UNITED STATES VIRGIN ISLANDS OFFICE OF THE LIEUTENANT GOVERNOR DIVISION OF BANKING AND INSURANCE se *# *# @ & In the Matter of: ORDER NO. 02/2017 George Byam and Byam Insurance Agency a ee ee ee te ORDER WHEREAS, this matier is before the Commissioner of Insurance as a result of a complaint filed by an insurance consumer against Mr. George Byam (hereinafter referred to as “Mr. Byam”) and Byam Insurance Agency (hereinafter referred to as “Byam”) relative to a homeowner's policy purchased from MAPHRE PRAICO Insurance Company (hereinafter referred to as “Maphre”) through Byam on May 24, 2017 in the amount of Two Thousand Four Hundred Twenty Six and Four cents ($2,426.04) for the policy period of May 25, 2017 to May 25, 2018; and WHEREAS, the insurance consumer after filing a claim with Maphre was advised by the insurance company that her policy was cancelled for nonpayment of premium; and WHEREAS, the insurance consumer produced a copy of the receipt from Byam showing payment of premium was made in full on May 24, 2017 in the amount of Two Thousand Four Hundred Twenty Six and Four cents ($2,426.04) for the policy period of May 25, 2017 to May 25, 2018; and WHEREAS, the Division of Banking, Insurance and Financial Regulation (hereinafter referred to as “Division”) records show Byam holds a Life and Health agent, broker and Surpius lines license with the effective date of January 1, 2017 and the expiration date of December 31, 2017; and WHEREAS, Mr. Byam is also licensed to conduct all lines as an agent and broker, and Surplus lines business with the effective date of January 1, 2017 and the expiration date of December 31, 2017; and WHEREAS, Mr. Byam has binding authority for MAPHRE: and WHEREAS, the crux of fhis complaint is that Mr. Byarn, Owner and Manager of Byam failed to remit the insurance premium paid by the policyholder to Maphre. which resulted in the insurance consumer policy being cancelled by Maphre; and WHEREAS, the insurance consumer produced to the Division a declaration page, which was issued to her at the time of payment of premium for the policy period of May 25, 2017 to May 25, 2018; and Order Byam Insurance Agency Order No. 2/2017 Page 3 FURTHER ORDERED that, Byam shall remit the 2016 report of the surplus lines business conducted and the required quarterly tax payments on surplus lines transactions made in Year 2016; and it is FURTHER ORDERED that, Mr. Byam and Byam shall submit within 5 days of receipt of Order (October 23, 2017) the following: 1) Copies of the contractual agreements between Byam and Maphre, and Byam and Nemwil:; and 2) Copies of the processed check sent to Maphre and the transmittal document with the listing of policyholders; and 3) Copies of the last transmittal document sent to Nemwil and a copy of the processed check; and it is FURTHER ORDERED that, in accordance with Title 22 of the Virgin Islands Code, Section 151, Mr. Byam may request a hearing before the Commissioner within 10 days of receipt of this Order (October 28, 2017) to show cause why this Order should not remain in effect; and it is FURTHER ORDERED that, a copy of this Order shall be served by hand delivery upon Mr. Byam, Owner and Manager of Byam at The Village Mall No. 13 Barren Spot Christiansted, Vi 00820. 3 Dated: October 18, 2017 ul Osberhe . Potter One Govermor/ Commissioner of Insurance