Government of the Virgin Islands of the United States 
DEPARTMENT OF HUMAN SERVICES 
 
Press Contact: 
Ryan Nugent 
Director of Communications 
Phone: (340) 725-4924 
ryan.nugent@dhs.vi.gov 
 
 
For Immediate Release: 29 November 2023  
 
DHS ANNOUNCES TEMPORARY CLOSURE TO CERTIFICATION UNITS IN BOTH 
DISTRICTS TO ACCOMMODATE  PROFESSIONAL DEVELOPMENT TRAININGS 
U.S. VIRGIN ISLANDS - The Virgin Islands Department of Human Services VIDHS, Division of 
Family Assistance is advising the community that the DFA SNAP Certification Units and Medicaid 
Certification Units in the STX and STT/STJ Districts will be temporarily closed on Thursday, 
November 30, 2023, from 8:00am - 5:00pm to accommodate professional development staff 
meetings/trainings. 
 
These end-of-the-month training sessions serve as an opportunity to review any new routine 
daily/monthly activities, challenges that may be impacting productivity/service delivery and 
improvements that can be made to resolve the challenges. 
 
Drop boxes are available between the hours of 8:00am to 5:00pm at the DHS Mars Hill Offices, in 
Frederiksted, St. Croix and DHS Knud Hansen Complex in Charlotte Amalie, St. Thomas. 
 
Telephone numbers to call: 
 
• 
St. Thomas (340) 774-0930, (340) 774-2399  
 
• 
St. Croix SNAP (340) 772-7100 ext. 7159/7025 
 
• 
Medicaid (340) 772-7100 ext. 7114/7157 
 
The USVI Department of Human Services apologizes for any inconvenience. 
 
For more information, please visit the Department of Human Services website, www.dhs.gov.vi or on 
Facebook (https://www.facebook.com/usvidhs) at US Virgin Islands Department of Human Services. 
 
The Department of Human Services (VIDHS) exists to provide social services to members in our 
community with diverse needs. In times of national uncertainty and hardship we act as a safety-net 
and exist to inspire hope and empower change through non- judgmental, quality delivery of needed 
services and resources. 
 
The Bryan-Roach Administration is investing in the Territory’s people, infrastructure, and future 
through transparency, stabilizing the economy, restoring trust in the government, and ensuring that 
recovery projects are completed as quickly as possible. Visit transparency.vi.gov. 
 
 
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