GOVERNMENT OF THE VIRGIN ISLANDS OF THE UNITED STATES 
DEPARTMENT OF HUMAN SERVICES 
 
Press Contact: 
Kimberley Causey-Gomez, Commissioner  
Phone: (340) 718-2980 
kimberley.causeygomez@dhs.vi.gov 
 
PRESS RELEASE 
For Immediate Release: April 21, 2022  
VI DEPARTMENT OF HUMAN SERVICES REMINDS THE PUBLIC  
DOCUMENTS DUE TO RECERTIFY FOR SNAP/CASH BENEFITS 
 
VI Department of Human Services Commissioner Kimberley Causey-Gomez urgently reminds SNAP/CASH clients to 
immediately review mail received from the VI Department of Human Services SNAP Office regarding completing 
Recertification Applications, Periodic Reports, and/or requests for additional information. Please pay attention to the 
due dates on each document as the SNAP/CASH Benefits will not automatically upload to your card and may result 
in your case being closed if they are not returned to the SNAP Offices by the due dates, For first time applicants, 
ensure your application packets are complete including signatures and all required documents are included. 
Please contact your case worker or call the SNAP Certification Offices if you have any questions at: 
• 
St. Croix – (340)-772-7100 Ext. 7159; 7192 
• 
St. Thomas- (340)-774-0930 Ext. 4303 or (340)-774-2399 
• 
St. John – (340)-774-0930 Ext. 4303 or (340)-774-2399 or (340)-776-6334 or (340)-776-6335  
 
Options for returning your documents are via email or drop box:  
 
St. Croix  
• 
E-Mail – certoffice.stx@dhs.vi.gov  or  
• 
Drop box located at 4102 Mars Hill, Frederiksted, VI 00820 
 
St. Thomas and St. John  
• 
E-Mail – certoffice.stt@dhs.vi.gov  
• 
Drop Box located at 1303 Hospital Ground, St. Thomas, VI 00802 
• 
Drop Box located at Multipurpose Building, 307 Enighen, Contant, Cruz Bay, VI  00830 
 
Clients can also check their card balances by calling 1-866-884-2868. 
 
For general information, please visit the Department of Human Services website, www.dhs.gov.vi or Facebook at 
(https://www.facebook.com/usvidhs). 
  
For more information on Covid19, the new strain of coronavirus, please visit the USVI Department of Health's website, 
www.doh.vi.gov/coronavirus or text COVID19USVI to 888777, #COVID19USVI  
  
The Department of Human Services (VIDHS) exists to provide social services to members in our community with 
diverse needs. In times of national uncertainty and hardship we act as a safety-net and exist to inspire hope and 
empower change through non-judgmental, quality delivery of needed services and resources. Please visit the 
Department of Human Services website, www.dhs.gov.vi for more information. 
  
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