1
Continue current collection plan and provide 
enhancements enabled by additional investment 
in the Real Property Tax Division.
4/15/2019
OLG
Virgin Islands Legislature, 
RPT Software Vendor
Funding needed for Personnel, Vehicles and 
Software Upgrades.  P- $130K, V- $110K, SU- 
$500K
2
Suggest draft legislation to enhance abilities of the 
Real Property Tax Division to bill and collect on 
taxes.
2/1/2025
OLG
OLG Legal Counsel
V.I.C. 33 § 2495 needs updating to remove 
"certified mail" & authorize bill distribution 
by email and first class mail. 
3
Provide additional brochures as handouts to 
inform customers of payment options available.
2/1/2025
OLG
RPT Software Vendor
Pending  reply from RPT Software Vendor 
regarding next steps to obtaining additional 
payment types
4
Enhance marketing outreach with radio, TV and 
print media.
2/1/2025
OLG
Virgin Islands Legislature
Funding needed for enhanced marketing.  
Marketing-$500K
5
Conduct 10-step FCA preparation check for all 
unpaid properties listed in delinquency 
publication.
2/1/2025
4/1/2030
OLG
OTC, OTA, RoD, GIS
Superior Court
RPT Del. List Inclusion, Tax Status Print, Judiciary 
Check, T&E Search, GIS Inclusion, Field 
Verification, Registered OLG Map, FCA Lien 
Placement, FCA Fees Applied, IPA Status
6
Provide amnesty, as appropriate, to stimulate 
enhancement of collections during periods of 
reduced GVI receivables.
As 
appropriate
OLG
Lieutenant Governor authorizes amnesty 
based only on an "as needed" basis
7
Publish annual Delinquency Publications at the 
end of each current tax year billing cycle, lasting 
for four weeks.
September 
of each Year
OLG
Virgin Islands Legislature
Funding required for publication of all RPT 
delinquencies, to include parcels with 
payment plans. Included in Item 4
8
Conduct Opt-In campaign to reduce returned mail 
and enhance the collection process for web-
friendly customers.
4/1/2025
OLG
Virgin Islands Legislature
Funding required for marketing initiative. 
Included in Item 4
9
Conduct Final Collection Activities twice a year in 
each District
6/1/2025
6/30/2030
OLG
Business & Financial 
Management Division, OLG 
Legal Counsel
Department of 
Education, VIPD, 
Superior Court
Funding required to secure venues other 
than public schools for Final Collection 
Activities. Included in Item 4
                                     OFFICE OF THE TAX COLLECTOR
                                    DIVISION OF REAL PROPERTY TAX 
                                     ACTION PLAN FOR COLLECTIONS
Strategic Goal
To accelerate and enhance the collection of outstanding delinquent real property tax receivables.
Objective
Details an action plan to reduce outstanding real property tax receivables as of September 2024.
Status 
Comments
Task
Specific action steps for achieving this Goal
Target Start 
Date
Target End 
Date
Responsible Party
Additional Responsible 
Parties
Supporting
Department(s)